Contact Us

Have a question or comment?

Before reaching out, we’ve compiled answers to some common questions that may help you:

When will I receive my tracking number?
You can expect to receive your tracking number within 1 to 2 days after your order is processed.

Why isn’t my tracking number working?
Tracking numbers may take up to 5 days to activate after you receive them. If it’s still not working after that period, feel free to contact us.

How fast is the delivery time?
Delivery typically takes between 7 to 30 days, depending on your location.

What is the exchange/return policy?
We value your satisfaction. If you encounter any issues with our products, we’re happy to offer a full refund.

If you have further questions or need assistance, please don’t hesitate to reach out!

Plus Eleven Store

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