Refund Policy

At Plus Eleven Store, your satisfaction is our top priority. We understand that sometimes things don't go as planned, and we're here to help.

Our Return Policy:

  • Full Refund Guarantee: If you experience any issues with our products, we will gladly provide a full refund.

  • Return Window: Please initiate your return within 30 days of receiving your order.

  • Condition of Items: To qualify for a return, items must be in their original condition, unused, and in their original packaging.

How to Return an Item:

  1. Contact Us: Reach out to our customer support team with your order details and the reason for the return.
  2. Receive Instructions: We will provide you with the necessary instructions for returning your item.
  3. Ship the Item: Follow the instructions to send the item back to us.

We strive to make the return process as smooth as possible. If you have any questions or need further assistance, please don't hesitate to contact us! Thank you for choosing Plus Eleven Store.